Frequently Asked Questions (FAQ) – AA Game India

🎁 Welcome Bonus & Promotions

What kind of bonuses can I get at AA Game?

At AA Game, we love to give our players a strong start and exciting rewards along the way. New users can claim a generous welcome bonus right after signing up. We also run regular cashback offers, top-up rewards, and surprise giveaways for active players.
Check the “Promotions” section inside the app to explore what’s available today. Bonuses are always updated – so don’t miss out!

Do I need a bonus code to claim offers?

No, you don’t! Most bonuses are applied automatically once you qualify. However, for some exclusive offers, you might receive a bonus code via SMS, email, or in-app notification. Just enter it before depositing.

💳 Deposits & Withdrawals

How do I deposit money into my AA Game wallet?

It’s easy and quick. We support UPI, Paytm, PhonePe, Google Pay, and major Indian bank transfers.
Go to your wallet, tap “Deposit,” choose your preferred method, and follow the simple instructions. Funds reflect instantly in most cases.

Why was my withdrawal rejected?

A withdrawal can be declined if:
The KYC documents are incomplete or unclear
You used multiple accounts (which is against our rules)
You haven’t met the wagering requirement for a bonus
You exceeded the daily or monthly withdrawal limits
Don’t worry – our support team is always ready to help clarify things.

How long does it take to get my winnings?

Once your KYC is verified, most withdrawals are processed within 1-2 business days. For UPI and Paytm, it’s often faster. Large withdrawals may take slightly longer due to additional verification.

🎮 Playing Real Money Games

How do I start playing real cash games on AA Game?

Just log in, make a deposit, and head over to your favorite game. Whether it’s Teen Patti, Rummy, or Slots – once your wallet is funded, you’re ready to play and win.

Are AA Game’s cash games safe and fair?

Yes. We only feature games built with certified RNG (Random Number Generator) technology. This ensures 100% fair results. Plus, we’re fully licensed and compliant with gaming laws applicable to online platforms in India.

📱 App Experience & Gameplay

Is the AA Game app safe to install?

Absolutely. The app is secured with end-to-end encryption and regularly scanned for threats. Whether you’re using Android or iOS, your data and money are in safe hands.

What are the most popular games on AA Game?

Indian players love our skill-based Rummy, fast-paced Teen Patti, and colorful Slots like Crazy Joker, Gold Run, and Dragon & Tiger. Our leaderboard challenges and daily tournaments make things even more thrilling.

🛡️ Account Safety & Verification

Why do I need to verify my account?

To keep AA Game secure and fair for everyone, we ask users to verify their identity. This helps prevent fraud and ensures your winnings go to the right person – you!

What documents do I need for verification?

We require:
A valid Government-issued ID (like Aadhaar or PAN)
A selfie to confirm it’s really you
Address proof (utility bill, bank statement, etc.)
Optional: payment method proof if using bank transfers
Upload directly through the app under “KYC”. Your info is encrypted and never shared.

🧾 Trouble With Documents?

Why was my document rejected?

Some common reasons include:
Blurry or cropped images
Expired documents
Name mismatch
Already used for another account
Don’t worry – just upload a clearer or updated copy. If you’re unsure, contact support.

What if I don’t have all the documents right now?

You can still deposit and play most games, but withdrawals will be limited until your account is verified. We recommend completing verification early to avoid delays.

❓Need More Help?

Our support team is available 24/7 via live chat and email. If you’re stuck with a transaction, bonus, or game issue, don’t hesitate to reach out. We’re here to make your experience smooth and fun.